Hotel le Trèfle | Hotel in Portet-sur-Garonne

| 8.0 (154 Reviews) |  1 Bathroom
Portet-sur-Garonne Hotel | Hotel le Trèfle

Hotel in Portet-sur-Garonne

Hotel in Portet-sur-Garonne with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Housekeeping is not available.
Hotel le Trèfle offers 42 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains.

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Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Balcony/Terrace
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in fee: eur 30 early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome.
Payment Policy
Fee for buffet breakfast: approximately eur 12.90 for adults and eur 9 for children pet fee: eur 10 per pet, per night service animals are exempt from fees early check-in fee: eur 30 (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets pets allowed for an extra charge of eur 10 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 18 years old safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, ancv chèques-vacances, and cash

Reviews

Mar 11, 2025 09:56:49 PM
Review Score:   4
Summary: Overall, I found this hotel to be OK but leaning towards mediocricity. Several issues: 1) When checking in, I was greeted by a gentleman who seemed distracted with other things. He could not speak English or Spanish, only French. We had a hard time communicating. 2) When I booked the room, I had asked for a baby crib but none was provided at check-in. I had to ask for it again, but this was problematic due to our communication problems (see point 1). Eventually, through pictures he understood what I needed and he provided it. 3) The condition of the room was OK, but with evident signs of wear. The bottom part of the bathroom door was warped due to the proximity to the shower (bad design). A section of the baseboards was also warped and loose, once again due to the proximity to the shower. 4) The shower is open and it causes water to spill all over, creating a wet mess. 5) The breakfast was very bare and only open from 6-9 am, which was quite inconvenient for my family as we had to wake up earlier than we hoped. And finally, the worst is 6) No elevator available to the top floor where all rooms are located. I had to carry two heavy suitcases up the stairs that spiraled around the floors. I only give this propery 2 stars because it wasn't completely terrible, but for the price I paid, the value wasn't really what I hoped for.
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