Is this Hôtel Ermitage pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hôtel Ermitage?

Check-in time for Hôtel Ermitage starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hôtel Ermitage have a swimming pool?

Yes, this Hôtel Ermitage has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hôtel Ermitage?

Best-rates for the Hôtel Ermitage starts from $245 per night with includes Spa, Bar, Entertainment, Kitchen, Accessibility, Transportation/Shuttle, Business Services, Bedding/Linens, Guest Services, Child Friendly, Wheelchair Accessible, Parking, Security/Safety, Wellness Facilities, Hot Tub, Internet, Pool, Ocean View, Skiing, Fireplace/Heating, Air Conditioner, Balcony/Terrace, Breakfast, TV, View, Sports/Activities, Restaurant, Toiletries, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hôtel Ermitage a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hôtel Ermitage wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hôtel Ermitage is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hôtel Ermitage?

Based on the information reported by the owner or manager, the Hôtel Ermitage indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hôtel Ermitage?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hôtel Ermitage | Hotel in Neuvecelle

| 9.4 (112 Reviews) | 1 Bathroom

Hotel in Neuvecelle

Lakefront hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free cruise terminal shuttle. Additionally, an outdoor pool, a bar/lounge, and a poolside bar are onsite.
Hôtel Ermitage offers 80 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

3 outdoor tennis courts and an indoor tennis court are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Designer toiletries

Towels

Bathrobes

Shower/tub combination

Private bathroom

Bedroom

Bed sheets

Air conditioning (climate-controlled)

Iron/ironing board

LED light bulbs

Energy-saving switches

Eco-friendly cleaning products provided

Electrical adapters/chargers

Phone

Water-efficient toilets only

Slippers

Connecting rooms available

Laptop-compatible safe

Desk

Water-efficient showers only

Soundproofing

Breakfast

2 restaurants

1 poolside bar and 1 bar

Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 30 per person

24-hour room service

Minibar

Espresso maker

Free bottled water

Parking

Wheelchair-accessible parking available

Free self parking on site

Free casino shuttle

Limo/town car service

Free area shuttle

Free train station pick-up shuttle

Electric car charging station on site

Free cruise terminal shuttle

Accessibility

Wheelchair-accessible parking

Elevator

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Skiing lessons

Water skiing

Snorkeling

Ski area

Downhill skiing

Ski runs

Hiking/biking trails

Sailing

Cross-country skiing

Horse riding

Fishing

Sledding

Snowshoeing

Snowmobiling

Rafting

Snowboarding

Ski lifts

Kayaking

Adjacent to a golf course

Mountain biking

Skiing

Billiards/pool table

3 outdoor tennis courts

Tennis

Children's pool

Hot tub

Arcade/game room

Full-service spa

Basketball

Golf driving range

Indoor tennis court

Sauna

Bicycle rentals

Outdoor pool

Playground

Volleyball

Shopping

Steam room

Indoor pool

Entertainment

Satellite channels

Flat-screen TV

Pay movies

General

Meeting rooms

Business center

Conference space (12917 square feet)

Gift shop/newsstand

Banquet hall

Elevator

Library

Front-desk safe

Italian

French

Arabic

Russian

Spanish

Dutch

German

English

Portuguese

Beach towels

Locally-owned & organized tours & activities

Romance packages available

Comprehensive recycling policy

Comprehensive food waste policy

Vegan dining options

Fireplace in lobby

Smoke-free property

Vegetarian dining options

Local culture & ecosystem education

At least 80% lighting from LEDs

Double-glazed windows

Guest Services

Children's pool

Arcade/game room

Children's club (surcharge)

Free area shuttle

Supervised childcare (surcharge)

Babysitting (surcharge)

Outdoor pool

Playground

Soundproofed rooms

In-room child care (surcharge)

Laundry facilities

Indoor pool

Multilingual staff

Ski equipment rentals

Luggage storage

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Golf pro shop

Tennis lessons

Wedding services

Golf lessions with a pro

Ski passes

Golf cart

Concierge services

Porter/bellhop

Golf caddy

Laundry facilities

Daily housekeeping

Golf clubs

Ski storage

Golf clubhouse

Hair salon

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Beach umbrellas

Garden

Pool sun loungers

Pool umbrellas

Terrace

Vegetable garden

Spa

Hydrotherapy

Mud bath

Turkish bath/hammam

Massage/treatment rooms

Manicures and pedicures

Body wraps

Hot tub

10 treatment rooms

Sauna

Massage - hot stone

Spa open daily

Body scrubs

Steam room

Couples treatment room(s)

Facials

Body treatments

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately eur 30 per person pet fee: eur 35 per pet, per day service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total pets food and water bowls are available pets allowed for an extra charge of eur 35 per pet, per day pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property uses eco-friendly cleaning products

Reviews

Youngbae

Sep 13, 2025 11:38:36 PM

Review Score: 10

Summary: Excellent services by staffs.

See All Reviews

Room Arrangement

Room Info	Facilities
Room (South-facing room) Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, Lake View Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Junior Suite (South-facing) Room Size: m² 2 Double Sofa Bed and King Bed	General Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, Lake View (Castel Lake View) Room Size: m² 2 Double Bed and Double Sofa Bed	General Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room (South-facing) Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Family Room, Lake View Room Size: m² 2 Double Sofa Bed and King Bed	General Wardrobe or closet, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room (Privilege South-facing room) Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, Lake View Room Size: m² 1 King Bed	General Wardrobe or closet, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1